ICOFFEE LOYALTY LIMITED (ICOFFEE) operates a website icoffee.app
(Website) and makes an application available for download to certain
devices (ICOFFEE Application).
ICOFFEE gives you the ability
to connect with your favourite coffee shops as well as a wide range of
businesses that have also connected with ICOFFEE (ICOFFEE Businesses) to
receive special offers or join loyalty programs and to track and manage
the stamps you’ve earned (ICOFFEE Benefits) with the convenience of
using the ICOFFEE Application.
YOUR DATA IS SAFE AND SECURED.
We gather various information about ICOFFEE Members, including:
personal information such as, your name, email, profile picture, and/or
Google usernames, and/or Apple username;
- personal information gathered in connection with using various ICOFFEE
Benefits which ICOFFEE may, from time to time, make available to you at
the Website or within the ICOFFEE Application;
- where you have
downloaded the ICOFFEE Application, device information such as your
hardware model, operating system version, unique device identifiers;
- location information determined by way of various technologies,
some of which may be made available through third party licensors;
- information collected through your use of the ICOFFEE
Application at the ICOFFEE Businesses, such as the amount of your
stamps, the frequency of your visit;
- information collected
through your use of the ICOFFEE Application to save and redeem offers
made available by ICOFFEE Businesses (ICOFFEE Offers), such as the kind
of ICOFFEE Offers you use and the times and places at which you redeem
- information collected by us through click
tracking in relation to your use of the Application and Website,
including the content you upload and the content you access; and
aggregated data, which tracks traffic to the Website and cookies, which
are pieces of information transferred to your computer hard drive for
record keeping (such as your preferences on our Website).
How your information is used
If you participate in an online activity on the Website and/or ICOFFEE
Application, your personal information will only be used for the
purposes of that online activity, unless you otherwise provide us with
Any personal information you provide may be used for the following
- unless you select otherwise, to send you notifications, regarding
ICOFFEE Offers that are available on the Website and/or the ICOFFEE
- unless you select otherwise, to allow ICOFFEE Businesses from whom you
have collected a loyalty stamp to understand your basic information such
as name and profile photo, for the purposes of maintaining that loyalty
scheme and otherwise providing ICOFFEE Benefits to you;
- to track and manage the points you’ve earned at ICOFFEE Businesses;
- to track and manage the ICOFFEE Offers you have saved and redeemed;
- verification of your identity as a ICOFFEE Member;
- where we have collected time and location based information from your
use of the ICOFFEE Website ICOFFEE Application and ICOFFEE Loyalty Card,
to send you information on various opportunities and offers from ICOFFEE
Businesses, and/or ICOFFEE Offers in a particular locality;
- to monitor, develop, and improve the Website, ICOFFEE Application and
ICOFFEE Offers, and ensure that they are presented in the most effective
manner for the user;
- to keep the Website, ICOFFEE Application and ICOFFEE Offers relevant
and of interest to users;
- to investigate any complaints relating to the misuse of the Website
and/or Customer Application;
- responding to any queries and/or comments you have sent to us; and
- such other use that you authorise.
You will have the option to choose not to receive certain types of email
communications from us or a ICOFFEE Business. Any emails we send or a
ICOFFEE Business sends will also always contain a link at the bottom
enabling you to be removed from our general mailing list or you can
unsubscribe via your ICOFFEE member account page. If you elect not to
receive emails or ask to be removed from a mailing list we may still
send you emails where it is necessary to inform you of changes to the
ICOFFEE Benefits or the way the membership, Website, ICOFFEE Application
ICOFFEE Loyalty Card or ICOFFEE Offers are to operate.
Disclosure of information
We will only share your personal information with a ICOFFEE Business,
- you have collected a stamp from that ICOFFEE Businesses, thus signed
up for a loyalty scheme or reward program with that ICOFFEE business;
We will only share personal information with other companies,
organisations or individuals in the following limited circumstances:
- as authorised by you;
- as set forth in the relevant portion of the Website, ICOFFEE
Application or within any agreement between us,
- in our absolute discretion, any information we are required to
disclose to satisfy any applicable law, regulation, legal process or
- to the relevant authorities, any internet search provider that you use
to access the Website, and/or the applicable intellectual property
rights holders (or their representatives) if we consider you are
infringing the intellectual property rights of any person.
The Website and/or ICOFFEE Application may contain links to other
websites or applications that are owned and operated by third parties
that are not affiliated with us. When you use those links, you leave the
Website or ICOFFEE Application (as applicable) and we are unable to
control how the owners of the websites or applications you link to
handle any information they gather about you, including their privacy
Website and ICOFFEE Application and does not govern activities on linked
of any other website or application you visit to understand its owner’s
practices on how it collects, uses and discloses your information.
ICOFFEE uses extensive and sophisticated secure technology to protect
your data and transmissions between you and ICOFFEE. Transmission
between browsers and our web server is implemented using either Secure
Sockets Layer (SSL) technology or ICOFFEE’s proprietary mobile
application that utilizes SSL-encrypted communication. This technology
requires an SSL-capable browser. Although ICOFFEE has taken these
reasonable and appropriate measures to ensure that your personal
information is delivered and disclosed only as set out above, no data
transmission over the Internet can be guaranteed to be completely
secure. ICOFFEE cannot ensure or warrant the security of any information
you transmit or receive through the Website or ICOFFEE Application.
These activities are conducted at your own risk.
any time and will update you of this by sending you a note to the
contact details you have advised us of on registration or any update or
these that you have advised us of and by updating the “last updated”
this you do not advise us that your wish to terminate your membership
changed or not.
Holding, correcting and updating
Any personal information that you provide to us will be collected and
held by us at ICOFFEE Loyalty Limited, 8 Railway St, Newmarket,
Auckland, New Zealand. Under the Privacy Act 1993 you have rights of
access and correction of personal information that we hold.
Although we take reasonable steps to ensure that all data we use is
accurate, we depend on our users to update or correct their personal
information whenever necessary. We allow users to correct or change
their personal information online at any time and as often as necessary.
ICOFFEE may alter, modify or delete any information you submit to the
Website or through the ICOFFEE Application if it believes, in its sole
discretion, it is necessary or desirable to do so.
You may contact us to have your personal information deleted.
If you have any questions about how our services work or regarding this
statement, contact us at firstname.lastname@example.org
For information about New Zealand’s Privacy Act 1993 and how it protects
the personal information of individuals in New Zealand, click here.